Frequently asked questions.

Please expand the sections below for the answers to our most frequently asked questions. You should find a lot of information here so please read the sections carefully before contacting us.

General FAQs

  • For all classes, general gym wear or loose clothing is fine. No Lycra necessary. You do you. We are all about feeling comfortable and confident at Hot Yoga Heaven.

    We recommend you wear grip socks for Reformer Pilates. You can bring your own or purchase these at reception.

  • Our specially adapted studio is heated to 37 degrees for hot classes. This is a high temperature. We recommend that when you arrive you take some time to lie on your mat and become accustomed to the temperature.

  • Mats are provided but you are more than welcome to bring your own. We recommend you bring water, and a towel for hot classes

    We have 9 Reformer machines. Long hair must be tied back when using these.

  • Yes. Our main classes are over 18s only due to health and safety regulations.

    However, we believe that yoga and wellbeing is for everyone so look out for family-friendly, one-off events or contact us to discuss any requirements.

  • No. Beginners are welcome.

    We do offer special beginners and improvers yoga programmes, but we will give you all the fundamentals to start your yoga or Pilates journey.

  • Yes. Your health and safety are our priority and we recommend that you check with your health care provider if you have any existing health conditions. Please read our health and safety advice for more information.

  • Yes there are changing facilities and we currently have one shower available.

  • 11A Victoria Industrial Estate in Hebburn. See our location for map and public transport information.

Reformer Pilates FAQs

  • We have developed a 6-week Reformer Pilates programme which runs at regular intervals. Exact dates are advertised on our socials so follow us on Facebook and Instagram for the latest information.

    Our February 2025 intake is full and we are currently taking expressions of interest for April 2025.

  • The programme costs £250 for 3 × 45 minute Reformer Pilates sessions a week for 6 weeks.

    This is very competitively priced and unfortunately, due to demand, we cannot offer payment instalments. Full payment and bookings will be made in one transaction.

  • The programme consists of 3 × 45 Reformer Pilates classes for 6 weeks at a cost of £250.

    Our programme has been designed to offer maximum benefits and results, focusing on slow movements that build core strength and tone the entire body.

    When you book your programme, you will select 3 x slots for the first week from our online booking system. Those 3 slots will then make up your weekly programme for the next 6 weeks.

    (E.g. If you book 5pm on Mondays, Wednesdays and Fridays - you will attend the same slots for the duration of the programme.)

  • No. Sadly, due to high demand, we cannot accommodate individual timetable requests.

    If you need to miss a session for any reason, you will not receive a refund. We recommend that if you know you are going to miss more than 3 sessions in a programme, that you consider deferring to the next intake.

    However, as part of the programme you will be invited to join a WhatsApp group to facilitate session swaps with fellow clients. This has worked well for previous programmes and means you may be able to swap and attend a different session if it can be arranged with another participant.

    Please note, this is not facilitated by Hot Yoga Heaven - arrangements are entirely at clients’ discretion (though we will monitor the chat for fairness and conduct and request that all participants are polite and respectful of others at all times).

  • Due to high demand, we offer places on the programme to those who have registered an interest. This does not guarantee you a place but means you do have priority booking over those who have not registered.

    We are currently accepting expressions of interest for April 2025 - please use our contact form to register your interest. You will then be emailed booking details to the email address you provide so please enter your details carefully.

  • Yes. When you are sent the booking email, it will also contain a link to our scheduling page - this shows the sessions that are available. You should not pay through this page however. You need to purchase the programme itself to be able to book 3 sessions.

  • Yes. A £50 deposit is required. This is in order for us to schedule the required number of classes based on demand. Your deposit will then be taken off the full amount of the programme when you are sent a booking link.

  • No. Beginners are welcome.

    Our programme has been designed to teach you the basics of techniques and using the machines, building as the weeks progress for optimum results.

  • Yes. Your health and safety are our priority and you must declare any existing health conditions or injuries to us by email prior to, or when booking.

    We strongly recommend that you check with your health care provider if you have any existing health conditions as to the suitability of Reformers Pilates.

    Reformers Pilates is not suitable if you are pregnant.

    Please read our health and safety advice for more information.

  • As above, general gym wear that allows flexibility of movement is absolutely fine. You may want to consider wearing layers but anything you are comfortable in, that you can move in is fine.

    All equipment is provided but please ensure you bring water and that long hair is tied back securely.

If you have any specific questions, please use our contact form and a member of the team will get back to you.